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Rollback

(Topic created on: Wednesday)
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Craig2831
First Poster

Wednesday

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Has anyone tried to rollback to ui 8. 5 from ui9. 0 beta with smart switch ? 

I get to rebooting phone and then it hangs with the volume down and power message to reboot displayed ??

Having the private number issue for all calls and was hoping to roll back to stable software.
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2 REPLIES 2
StickyGeko
Apprentice

Wednesday

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I cant even get that far... I get 5 error code... file already exists
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MartynaK
Beta Moderator
Beta Moderator

10 hours ago

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@Craig2831 

Some users have reported similar behaviour during rollback attempts with Smart Switch.

Make sure the device has been fully withdrawn from the beta program in Samsung Members before attempting the downgrade. It’s also worth trying:

  • the latest version of Smart Switch
  • a different USB cable/port
  • restarting both the phone and PC before retrying

If the process continues hanging at the reboot stage, please report it through Samsung Members so it can be investigated further.

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