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One ui 7 how to get

(Topic created on: 08-12-2024 09:52 AM)
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mrkaratekick
Apprentice
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I have the gamey s24 and it is fully updated when I go to find the beta program I can't find it I am also is a country that allows the beta program could anyone tell me how to fix it.




10 REPLIES 10
Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

What country are you in and where did you buy your device please
S24 Ultra
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Glenntech
Samsung Members Star ★★
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If you didn't see the invite, then your phone is not eligible to participate.
Could be you got it from a network provider or the phone is imported
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mrkaratekick
Apprentice
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I am based in the uk
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mrkaratekick
Apprentice
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Don't know
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mrkaratekick
Apprentice
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How do I make it eligible
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creedmc
First Poster
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Is your phone brought directly via Samsung or is it locked to a carrier be it 02 or ee for example?
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Dimzzz
First Poster
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How can I get one ui 7, I have the s24 ultra, I was searching for the beta program but couldn't find it, I live in UK and I bought it in the UK
Splash3313
First Poster
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Locked not open beta
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Richmar83
Helping Hand
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Where did you buy it from? If it was from a provider (EE, O2 etc) or online retailer that provides phone+contract package then the handset will be running a modified operating system for/from that provider and you won't be eligible to participate in Beta. You'll have to wait until both the official release hits and the service provider that handset is on releases their 'tweaked' version of the OS...which could be days or weeks after the official release.

Beta is only open to handsets that are true factory unlocked and non carrier; so devices supplied and bought direct from Samsung UK, and the likes of Currys / Argos who source & supply direct from manufacturer.
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