Network issue

[Xperixon]

Hi! Anyone experiencing network issues when the wifi have a low signal, the phone struggle to switch over to mobile network? Shows mobile network 5G but actually no internet? 

[Gav4b]

I had that issue with one UI 8 I had to keep putting the phone on airplane mode for it to work I even contacted EE about the issue thinking it was that he gave me a new SIM card as my old was way out of date they said but yeah issue is still there I have reported it lots from the minute one ui 8 came out but they can't find anything on the report so show the issue which is a pain

[MartynaK]

@Xperixon,

If you’re still experiencing network issues when switching from a weak Wi-Fi signal to mobile data, please report the problem through the Samsung Members app and attach the log files right after it happens. This will help the Development Team investigate the handover issue more accurately .