Mobile connectivity

[McPhisto]

Zero mobile connectivity since ui8.5 beta ..WiFi only...anyone know a fix ?

[Devlin73]

Have you tried putting it into airplane mode, restart phone and turn off airplane mode, not sure if it'll work but worth a try

[arianwen27]

You could try resetting mobile data settings

[MartynaK]

@McPhisto,

If you’re still experiencing mobile connectivity issues after the UI 8.5 beta update, please report them via the Samsung Members app and include system logs so the development team can investigate.

We also encourage other users encountering the same issue to share their feedback — the more reports received, the easier it is to identify and resolve the problem.

[Omura]

Since just now I've also had 1mbps connection... Tried aeroplane mode, manually selecting networks, resetting sim etc but will report in app if it continues even if I move around (wanna check its not my provider)

[Omura]

Managed to fix it - change the preferred network from 5G preferred to 4G preferred and then back again. Had to try it a few times but eventually worked!