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Issues with WiFi and middle data

(Topic created on: 2 weeks ago)
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Sammyjojo
First Poster
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Has anyone else noticed that when disconnecting from the WiFi that has to either reboot the phone or put to airplane mode for a few seconds for mobile data to kick in! im doing this multiple times a day? 
6 REPLIES 6
Radgastthebrown
Navigator
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Have you tried refreshing sim card data to do this go to settings/ connections/ sim manager/update. Ive had to do this after every beta install after beta 5
AaRoNmm
Journeyman
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I have to do the same but it works after
MartynaK
Beta Moderator
Beta Moderator
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@Sammyjojo

This can happen in some cases when the device has trouble switching between Wi-Fi and mobile data automatically. It may be related to network handover or temporary connectivity issues.

As a first step, check if restarting network settings helps. Also make sure the system software is up to date.

If the issue continues, please report it through the Samsung Members app so it can be properly analyzed 😊.

rkay666
Explorer
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What's your SIM Manager version? Can you have a look and let me know, please?
Radgastthebrown
Navigator
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How do you check?
rkay666
Explorer
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Go to Settings.

Then Apps.

Tap the Filter/Sort icon (usually next to "Your apps") and toggle on Show system apps, then tap OK.

Search for SIM Manager.

Select the SIM Manager app from the list.

Scroll to the bottom of the App info screen to find the version number.
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