Galaxy Store force closing

[TSue1]

Since updating to the latest beta update, the galaxy store constantly crashes and shuts down.

I can click and hold to get to 'updates' but it I move away from that page, it crashes and closes

[chippie]

Bit of a misleading title lol. I thought Samsung were 'shutting down' the Store as opposed to the app 'Force Closing' 😁

Touch and hold the icon, go to 'App Info > Storage then clear Cache and then clear Data. Go back in. Cannot promise this will fix it but worth a try.

Good luck 👍🏻

[TSue1]

Sorry! Changed the title now

Tried that a few times and not working 😞 thank you though

[MartynaK]

@TSue1,

Have you tried to reboot your phone?

If that won't help, please report the issue via the Samsung Members app attaching log files, right after the problem occurs :).