Expert raw not compatible s23 ultra

[amyxx92]

Does anyone else have the issue of expert raw not working?

It says error 9909 😕

Thanks 😊 

[theoracle]

It works fine in the camera mode and through the app on my S23U.

[redsunset2022]

Working ok here. I guess you tried removing and reinstalling Expert Raw? Other option may be to clear the phone's cache through the bootloader. I can send instructions if you need?

[Gedjones]

Also working fine on mine.

Try this:

First go to:
SETTINGS
Scroll down to
ABOUT PHONE
Then scroll down and select
SOFTWARE INFORMATION
GOOGLE PLAY SYSTEM UPDATE
And click on check for update. If update available install.

If not try this:

Restart your device.

Check for Expert Raw app updates via Galaxy Store then try again.

Go to Expert Raw app settings > Reset Settings then try again.

Locate the Expert Raw app icon > Click the (i) icon to go to App Info > find Storage > Clear App Data then close the Expert Raw app completely then try again.

Or

Reinstall the application via Galaxy Store.

And if all that fails then shutdown phone.
Plug in lead to pc.
Press power and volume up to start in bootloader.
Scroll to clear system cache select and then after clearing cache restart as normal.

[amyxx92]

It's completely vanished, not even letting me find it in Samsung app store, all I did was install the beta and it just disappeared 🙈

[amyxx92]

It was installed on the phone before I put the beta on then it has completely vanished from my phone not even in the app store lol

[amyxx92]

Fixed it thank you guys for helping

[AgnieszkaMP]

Hello @amyxx92 !

I'm glad that you managed to solve the issue. If it occurs again, do not hesitate to send an error report via a form in Samsung Members app.

Have a lovely day! 😊

[Flagg]

How did you fix the issue?