Camera

[mufctimmy666]

Still cannot open video camera as soon as press video it crashes and has been the same for 2 months i have sent loads of reports with videos to prove it not working and still no response or update. Also cannot use video on all apps like tiktok fb insta etc 

[AnnaMaz]

Hello @mufctimmy666,

Do you have the newest Beta version installed? I understand that it may be annoying - However, I recommend reporting this issue via the 'Feedback' option in the Samsung Members app again if you are on the newest Beta version and ensure that you attach log files for further investigation. This will help our team address the problem more effectively. Before doing that you may also try performing wipe cache partition if you haven't already

[mufctimmy666]

I have tried to wipe partition didnt work. I am latest beta software and have reported numerous times with logs and video screenshots of it not working for 2 months now still no response or fix.

[mufctimmy666]

Still no fix to the camera after new update when will this be fixed been months now