3 weeks ago
3 weeks ago
Since it happens on both earbuds, it’s likely related to your phone. Try:
Forget and reconnect the earbuds.
Make sure both phone and earbuds have the latest updates.
Test in safe mode to rule out third-party apps.
If it persists, report it via Samsung Members so engineers can check the Bluetooth logs.
Keeping note of when it happens helps identify the cause
.