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Galaxy S9+ update Android Pie

(Onderwerp aangemaakt op: 22-07-2019 10:46 AM)
366 Weergaven
Siavash
Student
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I bought S9+ four months ago and when I want update OS to android Pie, it says:
The latest update has already been installed.
and its security patch didn’t update since November 1, 2018.
Why didn’t I receive new android version? My current version is android 8.0.0

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3 Antwoorden
BruceH
Community Manager
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Hi @Siavash,

 

Could you send me your IMEI-number through a private message so I can do an IMEI-check to see where your phone is from? 

rsz-846676
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Siavash
Student
Opties

I know, it's from Iran.

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Oplossing
BruceH
Community Manager
Opties

Then you could try checking for updates with Smart Switch. If this doesn't work, I suggest that you visit a service center with your proof of purchase and your ID. They can manually flash the firmware for you.

rsz-846676
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