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Samsung J5 2017 notification problems.

New Member

Had to run a virus update due to spam attack now notification sounds do not work e.g. when receiving texts. All settings are set correctly to produce sounds on notifications  selected. Anyone know how this can be resolved please?

Superuser I
Superuser I

If all your settings are looking right and the notification volume is set turned up which is via pressing the volume button and tapping on the 'v' icon and turn up notifications then either pop into a Samsung Experience Store or Samsung Service Centre location or back up and factory reset as a very last resort. 



Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

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