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Original topic:

Samsung galaxy S8 forgotten pin

(Topic created on: 22-11-2017 06:34 PM)
65727 Views
Hanmew27
First Poster
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Been using my fingerprint to get into my phone but I cannot remember my pin code and I know you need it to unlock your phone if it restarts. Is there any way to find out what it is without completely restoring the phone to factory settings? 

19 REPLIES 19
PANCHO1
Student
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Can't access my phone for the PIN I used was incorrect. What do I need to do to gain access to my phone again?

TracyR
Moderator
Moderator
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Hey @PANCHO1

 

Have you tried logging into 'Find My Mobile'? You can remotely unlock your phone there.

 

 


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

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Kian1
First Poster
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@Hanmew27 wrote:

Been using my fingerprint to get into my phone but I cannot remember my pin code and I know you need it to unlock your phone if it restarts. Is there any way to find out what it is without completely restoring the phone to factory settings? 


 

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jcm77
First Poster
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Hi, I'm trying to unlock the S8 as per intructions in findmymobile but it is saying that the remote unlock is off.

What to do in such case?

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jcm77
First Poster
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Hi @andrewl,
I tried the to unlock the phone as per instruction in findmymobile and it's presenting a msg that the remote unlock is of.
How to proceed in such case
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Debbie49
First Poster
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@Hanmew27 wrote:

Been using my fingerprint to get into my phone but I cannot remember my pin code and I know you need it to unlock your phone if it restarts. Is there any way to find out what it is without completely restoring the phone to factory settings? 



@Hanmew27 wrote:

Been using my fingerprint to get into my phone but I cannot remember my pin code and I know you need it to unlock your phone if it restarts. Is there any way to find out what it is without completely restoring the phone to factory settings? 


 

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Ava12
Student
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Go to "find my Mobile." If you have a signed up a Samsung account, put in your password, hit the unlock icon and your phone will unlock. You will not lose any files or pictures like you would if you reset your phone. I just did it and it works.

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Ava12
Student
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Your phone should be unlocked.
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Alibhatti
First Poster
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in that case they saying your remotely unlock option is disable and when we are going to enable this option again asking for pin. Please suggest ho to do this. 

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Ch60488956
First Poster
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I forgot my login password. How do I retrieve my phone

 

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