Hi, what is the moisture sensor settings? I've got this phone for 2 weeks, since then it was never anywhere close to the water, not even to the cup of water and I've got stil this "Moisture warning" issue. According to the indoor meteo station, there is about 50% moisture in the room and I still have got this warning, while phone is at the bedside table and I'm not able to charge it even overnight. it's ******* annoying! How to get rid of this issue? The ***** advices to put the phone in the rice jar or clean the port after two weeks by ear picks keep for yourself.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
i think samsung should recall the phones due to this issue
i got this new phone 5days ago and now i getting the charge issue and even though the phone is waterproof i not even had it in water so if its down to having it my pocket to cause this issue this is completly *****
so if the phone doesnt fix itself tomorrow i be contacting retail where i got the phone from and most likly change to a different brand phone
i think many other people who having issues are going to go a different direction if they dont come up with something to solve this issue ive never had a phone with a problem like this
ive had mine 5days im sending it back and most likly im going to swap to a different brand seem to many issues with samsung now same with s8 i heard
so if my phone doesnt fix itself by tomorrow i going to take back to store and replace it with different brand
Guys.. clean the USB port and also the 3.5 mm jack. that solved mine.
"moisture has been detected Samsung A5 2017"
To protect the usb port buy a magnetic charging cable
well i got it replaced with another
but i might see if theres a usb cover i heard the magnetic after a while break
Issue disappeared itself few days after my original post. No idea what caused it and what resolved it.
im guessing the sensor maybe to sensitive
Switch off your phone and charge it.