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Original topic:

S8+ random ghost touches

(Topic created on: 15-08-2019 09:45 PM)
Emmy89
First Poster
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Other Smartphones

Ghost touches, when I touch down the bottom it touches at the top of the screen, also when it starts this il just hold it so I'm not touching any thing on the screen and it's doing all crazy stuff on it's own like I'm still pressing things, it's now unbearable its ringing people and all sorts very frustrating I feel like smashing it up lol😡🤣..... anyone else come across this issue and been successful in sorting it out 🤔

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2 REPLIES 2
BandOfBrothers
Samsung Maker ★★
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That's not good @Emmy89 

 

May I ask do you have a screen protector applied at all ?

 

If so consider removing it to see if that resolves the issue.

 

If not and a soft reboot by turning the phone off and on or as a last resort back up and factory reset does not help then a Samsung Experience Store or Samsung Service Centre can run a diagnostic test on the phone.

 

I wish you all the best with this situation. 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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Emmy89
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I dont have a screen protector.... I've done the soft reset hasn't done a thing😫.....  think il try the factory reset just dont wanna do all that and it do not resolve the issue..... thank you for your advise

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