28-05-2017 12:41 PM in
Other SmartphonesTwo days old. Took great photos yesterday. Today ain't focus at all. Completely blurry. Selfie cam is fine. Reset camera setting and nothings changed.
Any help appreciated
Solved! Go to Solution.
30-05-2017 10:12 AM in
Other SmartphonesHey @Uday47 and @Conor123456.
You can try a camera test on your phone to see if there is an issue with the hardware or the software.
Let’s try this, go over to your dial pad and type in *#0*#, this will bring up a number of tests. Select Mega Cam. Align your phone and tap the ‘capture’ icon to take a photo. Verify that the flash works during this as well. Review the photo and let me know if the camera works fine here.
:womanhappy:
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
30-05-2017 12:30 PM in
Other SmartphonesThanks for letting me know, @Uday47.
I'd advise popping into a Service Location to have this looked at by an engineer.
You can find your nearest HERE, alternatively you can contact Samsung Support HERE to arrange for a Postal Inspection Repair.
:womanhappy:
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
30-05-2017 08:48 AM in
Other SmartphonesHello
I recently bought a new Samsung S8 a week back. 2 days back my front camera focus is not working. The pictures i click from front camera is very blur. It does not focus on any object.
Kindly help to resovle this issue. A week into a new phone and the camera is not working.
30-05-2017 10:12 AM in
Other SmartphonesHey @Uday47 and @Conor123456.
You can try a camera test on your phone to see if there is an issue with the hardware or the software.
Let’s try this, go over to your dial pad and type in *#0*#, this will bring up a number of tests. Select Mega Cam. Align your phone and tap the ‘capture’ icon to take a photo. Verify that the flash works during this as well. Review the photo and let me know if the camera works fine here.
:womanhappy:
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
30-05-2017 12:26 PM in
Other SmartphonesHello
I did what u said the rear camera is working perfectly alright. I am having issues with the front camera. I did the Front CAM test and the focus is still out of place. My front camera picture or selfie is quite blur.
30-05-2017 12:30 PM in
Other SmartphonesThanks for letting me know, @Uday47.
I'd advise popping into a Service Location to have this looked at by an engineer.
You can find your nearest HERE, alternatively you can contact Samsung Support HERE to arrange for a Postal Inspection Repair.
:womanhappy:
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
11-06-2017 01:38 PM in
Other SmartphonesI have the same problem and this solution has made no difference. Do you have any other ideas?
Thanks
03-08-2017 05:18 PM in
Other SmartphonesHi, I am facing the same problem with my S8's front facing camera. Tried that test and got a "AF Failure" message. Did you manage to solve this issue?
03-08-2017 08:49 PM in
Other SmartphonesI have the same problem. I have been using my new phone for 2 days and yesterday it was working fine.
15-04-2018 01:18 AM in
Other SmartphonesI know its a little late and its 2018 now , but maybe somebody needs this : Open Camera and just shake the device a little bit 😂 and thats it .
18-04-2018 12:44 PM in
Other SmartphonesTotal genius!!!!!!!!!!!!!!!!!!!
Today my rear camara was blurry...wiped....same
On/off....same
Reset settings.....same
Cleared cache.....same
Put camera on and shook.....SORTED!!!!!!!!!!!!!!!!!
Well done xoDiana........where did you learn that?!