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Original topic:

S7 edge battery drain after latest update

(Topic created on: 28-11-2017 08:22 PM)
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Rossrossross
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BandOfBrothers
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Hey @Rossrossross

 

 

If a phone is glitching after an update then the generic troubleshooting tips are to,

 

Check the battery stats in the phone to see what’s using the battery. 

 

Try putting the phone into safe mode. 

 

Give it a few days to fully settle and turn it Off and On to soft reboot it. 

 

Try a soft reset by holding the power button and volume button down for 7 seconds then Let go of the buttons once you feel the device vibrate and see the Samsung Galaxy logo on the screen

 

If no resolution,

 

Shut the phone down and from a set series of button presses enter into the phones file system and then clear the system cache. 

 

If no resolution,

 

Back up and factory reset. 

 

If no resolution,

 

Visit a Samsung Service Location. 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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