19-12-2017 05:13 PM in
How do I retrieve old message.
Solved! Go to Solution.
20-12-2017 06:31 AM in
Hi @Twit80
You'll only be able to retrieve text messages if your phones backed them up.
Check in Settings - Cloud and Accounts - Samsung Cloud - Back up Settings - Is Messages toggled On and does the last backed up date catch the texts you want.
If not then as Samsung nor mobile phone networks keep the actual content of text messages they won’t be able to help.
Some say that stand-alone software a person can buy may help but I’ve not used such software to recover lost data so cannot recommend any or say it’ll work. Try google.
That or ask the sender of the original message if they still have it and resend it to you.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
20-12-2017 06:31 AM in
Hi @Twit80
You'll only be able to retrieve text messages if your phones backed them up.
Check in Settings - Cloud and Accounts - Samsung Cloud - Back up Settings - Is Messages toggled On and does the last backed up date catch the texts you want.
If not then as Samsung nor mobile phone networks keep the actual content of text messages they won’t be able to help.
Some say that stand-alone software a person can buy may help but I’ve not used such software to recover lost data so cannot recommend any or say it’ll work. Try google.
That or ask the sender of the original message if they still have it and resend it to you.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
19-06-2018 12:54 PM in
same problem with me in mysamsung j7 prime i reseted my phone few daws ago then my all my importent massege deleted how i can backup them .
20-12-2018
01:46 AM
- last edited
28-12-2018
11:16 AM
by
TracyR
) in
Yes, if you can't retrieve data via Google or Dropbox backup, it's a great idea to use standalone software.
18-01-2019 06:53 AM in
Maybe you can try Android data recovery tool,which can scan your deleted data and help you recover them through simple click.And other contents,such as contacts,call logs,photos,doc,are also recoverable.
30-01-2019 01:44 AM in
You should stop using your Samsung s8 immediately when you have deleted text message, or you will overwitten the deleted data in Samsung. Then when you have backup, like cloud backup or google account, you can resstore deleted messages from Samsung. If you no have backup, you need ask for one tool -Eelphone Android Data Recovery, you can restore deleted messages via it easily.
30-01-2019 01:45 AM - last edited 30-01-2019 01:46 AM
Good Luck
05-03-2019 08:06 AM - last edited 06-03-2019 02:58 AM
Retrieving old text message s8 is not that easy, but not that difficult yet. You can ask help from Android data recovery. Usually, if the old text messages not being overwritten, you can access them and recover them easily.
22-06-2019 03:29 AM in
S8 how I retrieve message I deleted
16-07-2019 04:23 AM in
You may try something like Appgeeker. It works well for me.