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Problem with print "burnt" onto screen of Galaxy S8+

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I use my Google Maps daily and have the outline "burnt" into the phone. Even whilst I'm writing this I can see the outline on the borders. I have a contract phone would this be covered in warranty?

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Superuser I
Superuser I

Samsung provide a 24 month manufacturing warranty @Butlpau4

 

I'm in the UK so here may be different to where you reside. 

 

In the UK a person should approach the supplier of the phone in the first instance ie a mobile phone network operator if the phone was supplied as part of a pay monthly contract. 

 

However I find that the manufacturers do tend to want to help. 

 

Samsung have Samsung Service Centres. 

 

So my advice is to have one or the other run a diagnostic / view the issue and they'll advise you on your options. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-9820 _256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

View solution in original post

1 REPLY 1
Highlighted
Superuser I
Superuser I

Samsung provide a 24 month manufacturing warranty @Butlpau4

 

I'm in the UK so here may be different to where you reside. 

 

In the UK a person should approach the supplier of the phone in the first instance ie a mobile phone network operator if the phone was supplied as part of a pay monthly contract. 

 

However I find that the manufacturers do tend to want to help. 

 

Samsung have Samsung Service Centres. 

 

So my advice is to have one or the other run a diagnostic / view the issue and they'll advise you on your options. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-9820 _256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

View solution in original post

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