07-05-2017 03:18 PM in
I've always used the pin code lock on my samsung s7. Now today it's not working only giving me the swipe option. I've tried resetting but still won't do it. Help please
Solved! Go to Solution.
07-05-2017 07:14 PM in
Hi @Fi if you go in to settings and select the search option (magnifying glass) and type Trust agents Smart lock will come up check to see if its on or off if on then turn it off and try again see if pin lock comes back on.
07-05-2017 06:50 PM in
Have you added a trusted unlock item (such as a bluetooth item?) and have you checked to see if the pin lock is enabled, and I would recommend a restart as well.
07-05-2017 07:09 PM in
Yes I have added a fitbit. But I added it Wednesday would it only do now work. I've tried restarting but still won't work.
07-05-2017 07:14 PM in
Hi @Fi if you go in to settings and select the search option (magnifying glass) and type Trust agents Smart lock will come up check to see if its on or off if on then turn it off and try again see if pin lock comes back on.
07-05-2017 07:35 PM in
That seems to have sorted it. Thanks lets hope it's not a one off 😀😀
07-05-2017 07:51 PM in
No problem
27-08-2017 10:25 AM in