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Original topic:

Photos have disappeared from gallery

(Topic created on: 11-05-2018 01:46 PM)
Doddy1892
Apprentice
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I have just gone to the gallery on my S8 and 99 % of my photos have gone, including 1 I took yesterday. I ran an update at the beginning of the week but nothing since. Any ideas? 

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Doddy1892
Apprentice
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Thank you for your help. Samsung drive had sent them all to the recycle bin.

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94 REPLIES 94
CarlH
Moderator
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Hi @Doddy1892. Are you saving your pictures to the internal memory or an SD card? Are you backing up your pictures using Samsung Cloud/ Google Drive? Also, are you using the stock Camera app that came pre-installed on your Galaxy S8?

Doddy1892
Apprentice
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When I take pictures they usually go into the preinstalled gallery app on the phone. The phone does backup to Google periodically
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CarlH
Moderator
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Have you checked if your missing pictures have been backed up on Google Drive? ^CH

Solution
Doddy1892
Apprentice
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Thank you for your help. Samsung drive had sent them all to the recycle bin.

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CarlH
Moderator
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Have you successfully retrieved them @Doddy1892

Doddy1892
Apprentice
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Yes thank you
AndrewL
Moderator
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That's great news, @Doddy1892
Carbonize
First Poster
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Glad you fixed it but I'm going to jump in here. Since a recent update the gallery app has stopped seeing the sdcard so any photos on it will seem to have disappeared. It also means that if you have the camera set to save to sdcard you will get the preview in the camera app after taking the photo but if you click it the gallery app will open on the last photo saved on the device. 

faith93
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hi, i have a slight similar issue, i can not view the camera album in my gallery ,i do not use a memory card so i wonder. i can see the file on my dcim folder but not in my gallery . please help