11-05-2018 12:46 PM in
Other SmartphonesI have just gone to the gallery on my S8 and 99 % of my photos have gone, including 1 I took yesterday. I ran an update at the beginning of the week but nothing since. Any ideas?
Solved! Go to Solution.
11-05-2018 02:50 PM in
Other Smartphones11-05-2018 12:49 PM in
Other SmartphonesHi @Doddy1892. Are you saving your pictures to the internal memory or an SD card? Are you backing up your pictures using Samsung Cloud/ Google Drive? Also, are you using the stock Camera app that came pre-installed on your Galaxy S8?
11-05-2018 01:23 PM in
Other Smartphones11-05-2018 01:44 PM in
Other SmartphonesHave you checked if your missing pictures have been backed up on Google Drive? ^CH
11-05-2018 02:50 PM in
Other Smartphones11-05-2018 02:55 PM in
Other SmartphonesHave you successfully retrieved them @Doddy1892?
11-05-2018 03:32 PM in
Other Smartphones11-05-2018 03:41 PM in
Other Smartphones11-07-2018 09:52 AM in
Other SmartphonesGlad you fixed it but I'm going to jump in here. Since a recent update the gallery app has stopped seeing the sdcard so any photos on it will seem to have disappeared. It also means that if you have the camera set to save to sdcard you will get the preview in the camera app after taking the photo but if you click it the gallery app will open on the last photo saved on the device.
24-09-2018 03:12 PM in
Other Smartphones