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Original topic:

Not text alerts or notifications.

(Topic created on: 12-12-2017 04:27 AM)
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Suzymcc43
Apprentice
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Hi,

Ever since the software on my Samsung galaxy a3 2016 was updated, I can no linger receive text alerts, sounds or notifications. I set my phone to a master reset, which worked for about two days, but the software keeps updating, & I'm back to square one. It's so frustrating, because I have to guess when I receive a text message. Mybphone doesn't even vibrate! Any suggestions will be greatly appreciated. Thanks in advance.

Susan McCarthy.

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2 REPLIES 2
Suzymcc43
Apprentice
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Sorry for the spelling mistakes.
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Jerry_Green
First Poster
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Hi Suzy.

I had this issue with my Galaxy A3 2015.

The problem was caused by the Hangouts app.

I uninstalled it and restarted the phone.

All the issues were resolved.

Maybe this will work for you?

Jerry