29-10-2021 10:17 PM - last edited 29-10-2021 10:18 PM
I recently did a factory reset and I was wondering I have some photo's missing that were in the Samsung gallery. Not deleted just gone. I do have some that i backed up from Google Photos, but not everything went there. Is there any way to retrieve these or are they just gone, thanks.
ps i have galaxy note 8.
30-10-2021 06:04 AM in
Take a look in the recycle bin in the Samsung Gallery just to see if there in that @bleacherbum
Look in your MyFiles app to see if you can see them in there.
Personally I always create a back up to Samsung Cloud but as this does no longer back up photos, and I'm not keen on OneDrive which now saves photos as Samsungs alternative native option, I back up to Dropbox.
If you opted to use OneDrive then perhaps take a look in that.
If your not finding the photos and they haven't been backed up then yes it's a real possibility they are lost.
I personally haven't tried using any 3rd party software that purports I can recover data so can't recommend any. Some are free and some cost to purchase the licence to be able to use the software.
I wish you all the best with this situation.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
31-10-2021 07:11 PM - last edited 31-10-2021 07:12 PM
05-11-2021 02:44 AM in
Sorry to hear that. I think the only way to get the lost photos back is asking for help from pro shop or samsung data recovery software. But before that, you need to stop using your phone in case of data overwritten. Both are not free, and not that easy. As to samsung data recovery software, you can use Dr.fone, Coolmuster Lab.Fone for Android, EaseUS Mobisaver, etc. About the details, please search online. Good luck to you.
01-05-2022 02:35 PM in
Hi, all my photos have been disappearing to. Not just my gallery but all the folders I've created including my screen shots.
I've checked Samsung Cloud, OneDrive and InternalStorage and the pictures that are missing are nowhere to be found. I have a Galaxy S20 and this started happening a week ago.