Mike not working on s8

[patmyhead]

The mike on  Samsung 8s no longer works
How to I fix this please

[John4Oh]

@patmyhead

Here's a guide with a few suggestions on how to fix the mic on your S8 Solutions for mic issues on S8.

If none of these work I suggest taking your phone to your nearest Samsung repair centre and have them take a look at the phone Contact Samsung UK here.

[BandOfBrothers]

Hi @patmyhead

Can you try a soft reboot by turning the device Off and On. 

[patmyhead]

I have done this & tried safe mode but still no mike

On WhatsApp is says mike muted but I can not change this

On a normal voice  call if I press speaker my voice can be heard.

The mute button here makes no difference either on or off there is no mike working 

[patmyhead]

Thank you I have followed the safe mode but still same problem
If I do a reset does the backup cover all the contents on the phone

[John4Oh]

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@patmyheadwrote:
Thank you I have followed the safe mode but still same problem
If I do a reset does the backup cover all the contents on the phone

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If you're going to do a hard reset it wipes everything on your phone, so it's better to back up all your data on the phone onto Samsung cloud or something. And if the problem persists @patmyhead I'd suggest having Samsung take a look at the phone for you.

[patmyhead · Accepted solution]

I have contacted Samsung who are collecting phone for repairs 

Thank you all for your help 

[John4Oh]

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@patmyheadwrote:

I have contacted Samsung who are collecting phone for repairs 

Thank you all for your help 

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You're welcome and you'll enjoy your phone in full working order again. ☺