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Give us an option to disable call recording on one UI 7

(Topic created on: Tuesday)
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KaneMcCarthy
Explorer
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To the Samsung Development Team,

​I am not the only one experiencing this issue. On Samsung's own community forums and other online platforms, many users are expressing frustration with the call recording feature.

​It is unacceptable that this feature is enabled, and I have no option to disable it. This is a matter of privacy and safety, and it should not be happening.

​Apple has included a similar feature in the latest iOS updates, but they have given users a simple way to toggle it on or off. This demonstrates a respect for user control and privacy.

​I demand that you add a simple option to disable call recording in the very next update. This is a non-negotiable feature for user privacy and security.

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7 REPLIES 7
Tourbillon De La Vie
Samsung Members Star ★★
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This is a user to user self help forum. Send feedback via Samsung members app

Don't find it an issue whatsoever
MarkBryant
Pioneer
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From what I remember, I am on ONE UI 8 now, you can disable recording in the phone settings if you want to.

As mentioned, this area is for user to user posts.
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JCB24
Explorer
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What's the issue though? If you want to record a call just don't press the button?
KaneMcCarthy
Explorer
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I hate it so much I really do because when I'm on the phone to somebody it accidentally records this was one of the worst things they could have ever done and this is why it doesn't give you any options at all to disable it this is why I want them to give us the option
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KaneMcCarthy
Explorer
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Is that on the official update
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Starz12
Explorer
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I'm so happy that there is a recording facility now, it's about time as companies always record us. For me it's very useful and the cake is always made aware that they're being recorded. But you have to pea the button first to start recording in the first place and sometimes i forget to do this. I haze found the recording evened but the text part has me in stitches because it doesn't always interpret the conversation correctly or takes things out of context. If you don't want to use it then just don't press the button. I have found it doesn't record automatically, unless I'm missing something. I'm still on UI 7.0 though.
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KaneMcCarthy
Explorer
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https://youtu.be/Qn2YzBRJqag?feature=shared this is what I'm referring to what on earth with a thinking Samsung should do better than this giving us the option on the next update would help some people want it but I personally don't
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