Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Galaxy M31 - Three Wi-Fi Calling

(Topic created on: 05-08-2020 10:40 PM)
3040 Views
Chicane
Student
Options

Hi there, I recently made the jump from to Android and got my hands on a Galaxy M31. Fantastic phone, but I can't seem to get Wi-Fi calling to work. I was wondering if anyone might be able to help me?

 

I've upgraded from an iPhone 6 and it's always worked on that with the same SIM card.

 

The M31 is fully up-to-date, and I have Wi-Fi Calling enabled in the settings menu of the 'Phone' application, but I'm not seeing the little icon in the notification area. Is there anything I'm missing?

 

Many thanks in advance

2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
Options

Question is does your chosen Mobile Network support that model of phone for their Wi-Fi Calling @Chicane 

 

I'd suggest to contact customer services for your network.

 

If they do then they may need to push an OTA configuration update.

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Chicane
Student
Options

I see, I wasn't aware that only certain models were supported. I've just had a look on their website and unfortunately my device doesn't appear to be in the list 😞

 

I guess I'll just have to hope they add support for it at some point in the future. Thanks for the advice though!

0 Likes