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Original topic:

forgot password

(Topic created on: 25-01-2017 10:25 AM)
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angel23
First Poster
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i've forgotten my pin password and i don't want to have to do a factory reset. pleaseeeeeeeeeeeeee help

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2 REPLIES 2
KellyM
Helping Hand
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Hey @angel23!

 

Are you logged into your Samsung Account on your phone? 

 

If so, you may be able to remove the lock. Log-in to your Samsung Account via Find My Mobile and select 'Unlock My Device'.

 

Fingers crossed! :smileyhappy:

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yng
First Poster
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Cannot log in ..forgot password on Galaxy 5 smart phone
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