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Original topic:

Figerprint alternative password

(Topic created on: 20-01-2017 06:29 PM)
scottishriver
First Poster
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Other Smartphones

hi i have a s7 and i have forgot the alternitive password for my fingerprint scanner.

so when it restarts i cant use fingerprint only password that i dont know anyone know how to change thanks

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AntS
Moderator
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Other Smartphones

Hi scottishriver! :smileyhappy:

 

Was it set up on Find My Mobile? If so, you'll be able to remotely unlock it.

 

Also, after a few unsucessful unlocking attempts, the phone should prompt you to login using your Goggle account details.

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