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Original topic:

Charging

(Topic created on: 09-02-2018 11:32 PM)
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Chapster40
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Anybody got any advice about the slow charging message on the S8 plus?

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BandOfBrothers
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Ive never seen a slow chsrging message !

 

If you mean its not fast charging then id suggest to look.at the following. 

 

1. Toggle Off Fast Charging. 

Soft Reboot the phone by turning the device Off and On. 

Toggle On Fast Charging. 

Try hooking it back up. 

 

2. Try another charging cable and brick. 

 

3. Use a Torch to look in the charging port to check for any lint etc. Dont go prodding around in there or use compressed air. 

 

4. Try a fast charging pad or desktop stand and if it works that way then the charging port maybe at issue. 

 

5. Seek help from a Samsung Experience Store or Samsung Service Centre location as long as the phone has no signs of it being dropped or the water sensors havent been tripped. There's usually one in the sim card slot. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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