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Original topic:

Cannot login to main site, endless loop.

(Topic created on: 17-12-2018 10:37 PM)
Badmagic
Apprentice
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Took me half an hour even to work out how to post here so any help would be appreciated.  I have an ancient 4 mini and have just purches a S8+ as a long overdue upgrade, trying to be sensible I was trying to login to look at my registed products, just to ensure I know the correct login information prior to recieving the new phone, problem, it claims I'm loging in ok, I even get an email from security saying I loged in and yet every page on the account site.

 

https://www.samsung.com/uk/members/account/

 

Says...

 

"ACCESS DENIED

Please Login or Register to view the Samsung Members content."

 

This is getting very tiresome.  Any help would be greatly appreciated. 

7 REPLIES 7
Stoica
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Soy un poco sensible pero no puedo hacer nada
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Nav2
First Poster
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BadMagic I am getting the same error over and over as well. I have contacted tech support and they only deal with my actual logon which works but when i want to view my registered products for the UK it keeps looping around. ACCESS denied.

AntS
Moderator
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Hi all.

 

I tested my account here, and wasn't able to replicate this error (using Chrome). Is it still an issue for you? Which browser(s) were you using - and any joy by clearing cookies/browsing data etc.?

Badmagic
Apprentice
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Same issue, opera, chrome, edge and vivaldi tried, its fine for community, just an endless loop on uk full site. 

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AntS
Moderator
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Cheers @Badmagic. I've escalated this one, and will let you know what I find out. :thumbs-up-sign-emoji-modifier-fitzpatrick-type:

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Solargon
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Hi,

 

It is Sep 2022 and i am trying to login to Samsung account at https://account.samsung.com/login and when i put the credentials it begins to do an endless loop between the following URLs.

https://account.samsung.com/membership/auth/sign-in

https://account.samsung.com/accounts/v1/MBR/signInGate?locale=el_GR&countryCode=GR&goBackURL=https%3...

https://account.samsung.com/membership/contents/main?state=WcDspCnTaVZKYgpKEbGEAVGlJL*****

 

I cannot stop that loop 😞 Is anybody know why is it happening and how to solve it?

 

Thank you in advance !

 

John

bzanaf
First Poster
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same situation here. 

I can logon very well to the main samsung account. 

As soon as I go to the find my mobile site, it prompts me to login again and again

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