Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.0/ Android 11.
Yup it's a nightmare. I had the same problem. Look in quick menu, is there a button called portrait that is highlighted? Touch it to change back to auto rotate ... Tada!
Why Samsung didn't just put auto rotate on and off I have no idea.
I know this is an old thread, but I just had to say THANK YOU! You're a genius. This auto-rotate "portrait" thing had be going crazy for DAYS!!!! Thank you.
on my Galaxy S20 Ultra that option is no longer there and in Always on feature settings there is a selection that says rotate screen portrait or landscape, but no AUTO!
Same on my Note 10+. However if on an app-YouTube-that 'knows' about rotating screen if I turn the mobile to landscape I get a rectangular block appear in a corner of the screen. Touching it rotates the screen - same happens if I move mobile back to portrait.
Who,with 1 brain cell,thought this was better than the Auto-Rotate button?
I called Samsung tech as I do for my Samsung 4k TV and 4k blu-ray player and washing machine and they used the Smart tutor and went into my settings and showed me that when my Galaxy S20 Ultra is not in auto it will have the label of portrait or landscape and as I told him it used to be either on auto or not, but now it's only showing the selected mode , which I didn't know to look for. It is now back the way it was with the icon in the Quick menu for me to enable auto or other. 1-800-726-7864 for 24hr tech support Samsung! VERY HELPFUL!
I also could not find my "auto rotate". Mine had a icon listed as "landscape". When I clicked it, it then asked me if I wanted to turn on "auto rotate". When I went back to the "auto rotate" button and turned it off, then, there was a "Portrait". Icon. Strange software, Samsung.