Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.0/ Android 11.
Yup it's a nightmare. I had the same problem. Look in quick menu, is there a button called portrait that is highlighted? Touch it to change back to auto rotate ... Tada!
Why Samsung didn't just put auto rotate on and off I have no idea.
I agree with you 100%. Samsung xommunity appears to be populated by a lot of Samsung staff helpfully clicking "solved" for their employer!
Try using the Samsung Members app. It worked for me.
Look for an icon in the lower right hand corner of your screen when you rotate your phone. that controls the rotate, I havn't been able to figure out how to disable it.
What if the option is not there? Either when you extend the quick menu or or when you swipe right.
It seems to me that that was the experience of many people writing in about this issue. Therefore whomever marked this topic as solved (probably a Samsung rep) is playjng fast and loose. The post I am replying to is not solution. Though there is one.
I my case, I solved the issue by typing in the problem to the Samsung Members app following the support links and allowing the UI to navigats to the solution in settings.
Odd that it's not there for some folks - even on Pie.
Fully pulling down the Notification panel/shade on an unlocked UK S10+ running Pie/One UI that we've got in the office:
Tapping that 'Portrait' icon:
Software info of that particular S10+:
(My hands suck at taking screenshots today BTW.)
Interested in seeing if there's any common factors for those of you who don't have this in their device's Notification area, e.g. which country you're located in; which device you're using; whether it's unlocked/locked to a specific network; software version and software info.
I am getting the portrait option from the Notification panel on a new S10,obviously an issue for some though.My software version here just for comparison.
As far as the Optmisation from the Members app shows up on mine ok, will include screenshot with personal details obscured.
I got my s6 lite tablet and there is no option or button in panel to set auto rotation after the software update. When I turn the tablet it gives me a small icon at the bottom of screen and when I press it it turns on landscape or portrait mode. I have to keep pressing this icon in order to change the mode. How can I turn on auto rotati9n after software update version 2.1. Please help.
If you do the 2 fingers down and the panel not showing then you must find the Panel notification. Go to your users Manuel and that's how I figured out the setting was not on. So Find your Panel notification in your uses Manuel. Now I have the icon for it in the panel.
This helped me figure it out!
Auto-rotate totally dissappeared from my shade. It wasn't renamed Panel or Landscape, there was simply one less item on the shade.
Anyway, I went to settings and searched for "rotate". This took me to Accessability. I scrolled down and found Auto-rotate screen and turned it on. Bingo! Auto-rotate is back on my shade!
Why does it say "solved" when it is NOT solved?! I do not have ANY of these options ANYWHERE in my settings menu anymore. All of these options have disappeared. I searched for auto rotate, portrait, landscape, rotate, rotation... There is NOTHING. I even accepted the update I'd been trying to put off indefinitely and the "enhanced features" update, but that didn't help either. I REALLY don't want to do a factory reset and spend the next week trying to get all my settings back how I want them. 😞 This is such BS!
I'm with this guy...my problem is NOT solved.
There is no "auto-rotate" or "portrait" icon.
Used to be there a month or so ago but no longer.
Did many searches in Settings for auto-rotate and portrait. Google searches so far are a waste of time. Just tell me to do the obvious but doesn't address the problem: no icon on any of the pull-down screens.
Does ANYONE know how to get the icon (or switch) for auto-rotate back on this phone of mine. Photos I can work around...just zoom in, but videos are driving me crazy.
Any update on this?
This happened to my wife's S9 - yup, once you see the 'Portrait' option you do feel a little bit silly...
Odd that my S9+ hasn't had the issue though - for the wife, it started after the Andriod 9 update.
Anyway, many thanks for sharing and helping here!
OK, i've actually found out this is a feature...
If your phone is set yo portrait mode and you want to rotate the screen, you'll notice a small icon appear next to the home key when you turn the phone - hit this and the screen rotates. turn the phone back and the icon reappears - hit it to rotate the screen.
This is incredibly useful for me who gets frustrated when some apps rotate and i don't want them to (yes, i know there are utilities to l;ock individual apps, but i've never found one up to my required standards )
I found this info on the Digital Trends webite.