02-06-2017 10:46 PM in
03-06-2017 07:06 AM in
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
22-08-2017 10:01 AM in
Yup it's a nightmare. I had the same problem. Look in quick menu, is there a button called portrait that is highlighted? Touch it to change back to auto rotate ... Tada!
Why Samsung didn't just put auto rotate on and off I have no idea.
03-06-2017 07:06 AM in
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
22-08-2017 10:01 AM in
Yup it's a nightmare. I had the same problem. Look in quick menu, is there a button called portrait that is highlighted? Touch it to change back to auto rotate ... Tada!
Why Samsung didn't just put auto rotate on and off I have no idea.
26-08-2017 03:03 AM in
Realized the same thing after screwing around for an hour. None of the instructions said look for the portrait button. They just say hit the auto rotate like its a toggle switch like the rest. Needs to change! I do, however feel like a ***** because it took me so long to figure it out.
27-09-2017 02:12 AM in
If you do the 2 fingers down and the panel not showing then you must find the Panel notification. Go to your users Manuel and that's how I figured out the setting was not on. So Find your Panel notification in your uses Manuel. Now I have the icon for it in the panel.
11-01-2018 11:54 PM in
29-07-2018 12:20 AM in
I also could not find my "auto rotate". Mine had a icon listed as "landscape". When I clicked it, it then asked me if I wanted to turn on "auto rotate". When I went back to the "auto rotate" button and turned it off, then, there was a "Portrait". Icon. Strange software, Samsung.
22-11-2018 07:00 PM in
Why does it say "solved" when it is NOT solved?! I do not have ANY of these options ANYWHERE in my settings menu anymore. All of these options have disappeared. I searched for auto rotate, portrait, landscape, rotate, rotation... There is NOTHING. I even accepted the update I'd been trying to put off indefinitely and the "enhanced features" update, but that didn't help either. I REALLY don't want to do a factory reset and spend the next week trying to get all my settings back how I want them. 😞 This is such BS!
22-11-2018 07:01 PM in
11-02-2019 07:07 AM in
This happened to my wife's S9 - yup, once you see the 'Portrait' option you do feel a little bit silly...
Odd that my S9+ hasn't had the issue though - for the wife, it started after the Andriod 9 update.
Anyway, many thanks for sharing and helping here!