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A40 No internet data since last update

(Topic created on: 13-12-2022 10:11 PM)
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Members_iEOA6tQ
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Hi everybody,

Last Sunday, my phone, a Samsung A40, automatically updated for the last security update (1st Novembre 20

Since, when I go out my home, I have no internet data. The network is good, and I'm able to send and receive messages and calls. But wherever I go, I have no internet data. Of course, I tried to restart my phone, check the SIM card, and clean phone memory cache, but I have the same problem again.

I tried to contact Samsung support and they just help me to create an error rapport with Samsung Members...

It annoys me a lot for a phone package that I buy €20 every month...

I wanted to know if it's possible to install an older update with and SD card, or if someone had a solution. I would be honest, I don't want to completely reset my phone.

So, can someone help me please?

Cordially,

G.MAZEN

 

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Mitzzz999
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Have you contacted your carrier for fresh internet settings to be sent to your phone to install?
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