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Why can't I send a photo in a text message?

(Topic created on: yesterday)
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geriann
First Poster
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My phone is the S10.
I can't send any text message that is an MMS. It always says failed.
I can't see anything on the text settings that would cause this.
Any ideas?
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2 REPLIES 2
Piper123
Samsung Members Star ★★
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Hey there

If sending an MMS, this is usually chargeable by your network (it is not a standard text).

If you have a spend limit of £0, it won't send.

If you don't have MMS provisioned with your network, it won't send.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
JAMES4578
Samsung Members Star ★★★
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As indicated you may well need to get in touch with your Network to enable this.  An alternative is to use Messages services such as Whatsapp,Signal.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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