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When I try to place a call using direct call from the edge panel it opens Viber App?

(Topic created on: 04-01-2023 09:27 AM)
19496 Views
ManalFF
Journeyman
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I open my edge panel and choose a contact to call from the direct call panel. It automatically opens Viber, if I remove Viber it works normally. I can't find any settings on Viber or in Direct Call Panel to fix this issue. 

Viber takes over the Phone Call.
Though using the "People Edge" works normally.

any fixes for that issue?

29 REPLIES 29
Hus83
Apprentice
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Again i have the sam problem, out of the blue 

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Victoria G
First Poster
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Try to delete Viber and when you reinstall it do not allow call management. I hope it workes.

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Mikham
First Poster
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Go to
 settings, applications, manage applications. You then need to scroll down to viber and press clear default. When you will try to dial out you will then choose your phone regular caller icon as default.
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Hus83
Apprentice
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Can you be more specific. I enter viber in setting apps, but therse no clear default. Only clear cache 

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ManalFF
Journeyman
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Nothing fixed this issue with me since then, except uninstalling viber totally. Whenever I need viber I reinstall it and so on.

Nothing seems to fix this issue with me while viber is installed.

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Mikham
First Poster
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Just follow the sequence as it is written, settings, applications, manage applications.  Then find viber under manage applications, then press clear default

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Charmed84
First Poster
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I have this wierd problem too. I changed phones (the same phone Note 20 ultra both) and on old one never had this proble. New phone - nothing works. Please fix this!

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Mikham
First Poster
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Try to go to settings then apps, then scroll down to phone, click on phone and make sure under calling app the word phone appears. I hope this will help.

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mharvin_sm09
First Poster
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Turn off Viber Call in Viber app settings..
Then Force Stop the Viber App in settings..

Try to call again using phone call or in contact or through messaging app

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mharvin_sm09
First Poster
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Turn off Viber Call in Viber app settings..
Then Force Stop the Viber App in settings..

Try to call again using phone call or in contact or through messaging app

0 Likes