29-10-2024 09:12 PM
29-10-2024 11:11 PM
30-10-2024 04:57 AM
Hi @Kirstyl0u
Put the phone into Safe Mode to check if this us indeed a downloaded app as mentioned by @GusB 👌
Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode.
Sometimes this can help >
Please let us know how you get on.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "