The front camera of the S20 Ultra phone does not work

[مجتمع سامسونج]

Hello, and I apologize for the inconvenience, but I have a problem and I hope to find a solution here. I have a phone’s front camera that does not work, although the back camera works well. As soon as I flip to the front camera, a warning sign appears indicating a camera failure. I tried all methods, but to no avail (wipe camera data. Forced shutdown). Factory reset, turning off the device and restarting it, but all attempts failed. This happened when I was updating the system on Android 13. Are there solutions or should I change the phone’s camera?? 

[BandOfBrothers]

First please send your feedback to Samsung via your Samsung Members App to see if they can help this way. 

If not you may need to let a Samsung Service Centre have hands on with your phone @مجتمع سامسونج 

If I can be of any further help then please don't hesitate to ask.  😎