10-03-2024 02:08 AM
Hello, and I apologize for the inconvenience, but I have a problem and I hope to find a solution here. I have a phone’s front camera that does not work, although the back camera works well. As soon as I flip to the front camera, a warning sign appears indicating a camera failure. I tried all methods, but to no avail (wipe camera data. Forced shutdown). Factory reset, turning off the device and restarting it, but all attempts failed. This happened when I was updating the system on Android 13. Are there solutions or should I change the phone’s camera??
10-03-2024 05:25 AM
First please send your feedback to Samsung via your Samsung Members App to see if they can help this way.
If not you may need to let a Samsung Service Centre have hands on with your phone @مجتمع سامسونج
If I can be of any further help then please don't hesitate to ask. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "