Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Sim won't work in new phone.

(Topic created on: 30-04-2022 08:18 PM)
559 Views
Shadow121012
First Poster
Options
I've just had my new phone the galaxy  s21 fe 5g. I smart view from my old phone and everything was on my new phone. The only trouble is my new sim with the same number won't work and iv had a notification saying my sim is not provisioned. Can anyone help please.
0 Likes
3 REPLIES 3
Pugs1957
Samsung Members Star ★
Options
You need to contact your carrier as it doesn't look as though they've activated your new sim.
0 Likes
Shadow121012
First Poster
Options
I will thankyou for your help.
0 Likes
Ak3
Navigator
Options
Have you updated your phone to the latest software? I ask this because S21 FE had a known software issue of not registering 5G With sim cards in tray 1
0 Likes