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Samsung21 ultra camera stretched photos

(Topic created on: 17-12-2021 08:42 PM)
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Sam77777
Explorer
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Hi, I can't figure out how do I stop my camera from stretching photos from bottom up,  making people taller and absurdly stretched if I click photos vertically and position camera at an angle to capture.
49 REPLIES 49
Enviro1
Journeyman
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The S21 camera I so awful. I take group shots and the people at either end are wickedly distorted, totally alien like. The photos are unusable. I'll never by another Samsung. The customer service was equally woeful.

Enviro1
Journeyman
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The S21 ultra camera is just plain poor quality in every aspect.

Aside from the terrible distortion (the fix Samsung claims they fixed in an update does nothing to correct the distortion) the camera blows out all the colors and is unable to capture detail in photos with high contrast of light and dark. A side by side comparison with a Google piexel 2 phone is night and day. The Google pixel 2 camera blows the S21 out of the water. I bought the expensive S21 believing the hype that it would help take amazing photos. It does not, by any means. It can't even auto-focus accurately and blows out the colors to too light a version. It does not adjust color accuratwly whwn there is light and dark areas in the same photo. Do not buy this Samsung phone.

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Enviro1
Journeyman
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I too regret my expensive purchase. I will not be repeating a purchase of a Samsung device ever again. It has seriously impeded my work. The quality of the photos are really poor, and unreliable. By the time I configure th lighting to be the nest for thr photo I have missed the chance for the best photo, and the distortion aspect ruins all photos. Just terrible.

Enviro1
Journeyman
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It's a woeful camera, terrible quality. I attempted a polite honest review on the  Samsumg website after my seriously disappointed purchase in August 2021 believing it may help people to not make the same mistake. But Samsumg did not approve my honest review/feedback and would not post it.

jochemvanloenen
First Poster
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Hi, I changed the photo ratio from [full] to 3:4 or 9:16 and the problem seems gone. 

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Mikebe58
Journeyman
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I’ve been thinking. The problem with distortion might be the result of two factors: 1: Samsung has chosen a rather short focal length as it’s default “normal lens” on these phones. 2. Samsung has removed the wide angle shape correction feature.

The default lens, called 1.0, is in reality a wide lens, equivalent to a 24 mm lens. This is probably because Samsung wants it to have a wide field of view, but it comes at the price of visible distortion at the edges. In an SLR camera the so-called “normal lens” usually has a focal length of 36-50 mm, while 28 mm and shorter is wide angle.

Former, it was possible to choose to toggle on a software “correction of ultrawide shape distortion”, in the camera settings. This feature was removed in the Samsung One UI 4 update, for unknown reasons. It certainly made a flagship camera worse than it should be. Why, Samsung?

What we can do, except ditching Samsung and go for another brand, is to change the zoom factor to 1,5 or 2,0 before shooting. This will take away the distortion, but of course limit the field of view as well and it takes a little time as the zooming must be done manually.

I wish Samsung added two features in coming updates: 1. Make it possible to choose a custom focal length/zoom factor in settings as default when opening the camera app. 2. Bring back the option to use ultra wide angle shape correction!

Members_5M84l9Q
First Poster
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I, too, am having this problem. I hate it so much. Every few days I check to see if there's a solution. Every picture I've taken with this phone is partially distorted and it's seriously so bad, I can't believe Samsung is just completely ignoring this.

pukisCatos
Voyager
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Trueeee
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Members_KD1o7Sz
Apprentice
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I just got s22, same issue, with any zoom or aspect ratio settings. Faces of people standing just a bit off the centre (not even at the edge!) of the pictures stretched, skewed, absolutely horrible effect. Even scenery, like pictures of i.e tall church tower - perspective completely distorted. Huge disappointment. I can't understand positive reviews of this camera.

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BobB4
First Poster
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I noticed mine does the same when taking photos in another resolution other than 1:1  So to prevent stretching I must have the 1:1 resolution selected. It sucks but I think other cameras do the same.

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