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S21 Ultra - Screen Recording Not Functioning

(Topic created on: 18-05-2021 04:43 AM)
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cas89
Journeyman
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Hi everyone, would like to knw anyone else has the same problem as mine, or is it only me? 

I've pull down the notification tab to screen record my phone. When I tap on the screen record button, error message as per screenshot:

Can't Screen Record - Tap Settings to Allow Samsung Capture appCan't Screen Record - Tap Settings to Allow Samsung Capture app

I taped Settings, and tried to find the Samsung Capture App but there isn't any: 

 There's No Samsung Capture App!!There's No Samsung Capture App!!

So I tried to reinstall the app, went to Galaxy Store, and it said there installed? I can't even tap it. 

When I tried to reinstall, I can't even click uninstall cause there isn't one.When I tried to reinstall, I can't even click uninstall cause there isn't one.

 

Help! How do I fix this.

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12 REPLIES 12
Mst428
First Poster
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Thank you thank you thank you!

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Angiemar
Student
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Same thing just happened to me, THANK YOU SO MUCH FOR POSTING THIS!!

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bitzu
First Poster
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If you can't find the Screen Record function in your Quick Settings, here's a step-by-step guide to add it:

  1. First, locate the More menu icon situated in the upper right corner. This icon typically looks like three dots, although its appearance may vary depending on your phone's brand.

  2. On a Samsung Galaxy S21 Ultra, access the Quick Panel edit feature.

  3. Once inside the Quick Panel edit menu, select "Edit Buttons."

  4. Scroll through the list of available icons until you spot the Screen Record icon. Tap on it to include it in your Quick Settings panel.

  5. To initiate screen recording on your S21 Ultra, simply tap the newly added Screen Record icon in the Quick Settings panel.

  6. Note that some device models might feature an Edit icon in the left corner of the Quick Settings panel, often represented as a pencil-shaped icon. If this is the case, tap the Edit icon, find the Screen Recorder icon within the list, and drag it to the top of the screen to ensure it's visible in the menu. Finally, tap a small arrow or a "Done" button to save your panel edits.

By following these steps, you'll successfully add the Screen Record function to your Quick Settings for easy access whenever you need to record your screen activities. Keep in mind that the precise steps may vary depending on your Android version, but the overall process remains similar.

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