S21 Ultra not updating

Joeeye · ‎29-01-2021

OK just by circumstance I happen to have 2 S21 Ultra's. The first one I received updated straight away to the latest January firmware however the new one I received doesn't seem to update to it. Both devices are from Samsung. Just find it a bit strange.

QXtaRAir · ‎29-01-2021

maybe one has a different model number and might get it later

DylGMD · ‎29-01-2021

are they both unlocked?

smiley · ‎29-01-2021

I literally only just received my update... although I know quite a few people have been doing theirs for the past day or two.

my guess is it will come through soon enough.

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Joeeye · ‎29-01-2021

Since both came direct from Samsung, I assume they both are unlocked. Both have the same boot screens and no network branding or software.

Joeeye · ‎29-01-2021

I'm guessing most likely too

DylGMD · ‎29-01-2021

are there any capacity/ram differences?

Joeeye · ‎29-01-2021

No both are the same 16GB/512GB model

Joeeye · ‎29-01-2021

Another frustrating thing is the new device won't open Samsung Members

DylGMD · ‎29-01-2021

no clue. is it that the update fails or just doesn't show?