Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

s21 claims are now live!

(Topic created on: 28-01-2021 09:32 AM)
1060 Views
lewiement
Explorer
Options
Sent them an email this morning and they got back to me to say they fixed the issue.

Claim on this link here

https://20203.samsungpromotions.claims/janpreorder-phone/en-GB/


20 REPLIES 20
MandSimp
Journeyman
Options
just completed through the app although took a few attempts to get an invoice number and the IMEI to register. Fingers crossed
0 Likes
Samhuss
First Poster
Options
my s21 is still on pre order, any way i can get the IMEI?
0 Likes
Lucie32
Student
Options
where did you find your invoice number? all I have is order numbers
0 Likes
Samhuss
First Poster
Options
@lucie32 i put in the order number, should start with "ms"
0 Likes
MandSimp
Journeyman
Options
I got mine from Vodafone and used the order number on the despatch note
0 Likes
Samhuss
First Poster
Options
did you have to call them up?
0 Likes
lewiement
Explorer
Options
yea I had to use IMEI2 when it asked and just took a screenshot of both IMEI's when it asked for a screenshot of it
MandSimp
Journeyman
Options
no
0 Likes
chevonne
First Poster
Options
mines is still on preorder so how do I get my imei number. anyone know?
0 Likes