S20 Ultra camera not focusing in the distant

[Anthony90]

Is anyone else experiencing problems with focusing on long distances in the x1 & x2 setting? Once in x4 and upwards it seems to be fine. I've tried restarting the phone, clearing cache and resetting the settings in the camera app.

[KholaI]

Hey all,

If you're having to shake the phone for the camera to focus, I'd definitely advise heading to a Service Centre to get your phone checked. You can locate your nearest one by clicking on the following link:

https://www.samsung.com/uk/support/service-centre/

[Members_NlmAfFX]

Maybe they should find out those issues them selves instead of creating them after a unwanted update!

Also the battery is dieing way earlier then before the update thanks Samsung!

That a very low baller to do things like this after my 4th samsung flagship this will be my last doing things like this to the customers is not acceptable! 

Best regards Michaël. 

[KholaI]

Hi @Members_NlmAfFX 

I'd be more than happy to help run through some troubleshooting steps to try and fix the battery the issue? Or, you can reach out to our Help Desk: https://www.samsung.com/uk/support/contact/

[SalDiecast]

It does work!! Way better! Thank you thank you thank you!! ❤

[Adbx]

Hey what exactly worked? I also suddenly have the same issues. Thanks! 

[S205]

Iz there any fix on topic or shall i lose the hopes ?

[Piet17]

Is there any known and confirmed solution to this problem ? It is really unfortunate that for such an high-end phone this issue remains unresolved.

Would be great if Samsung would respond.

[Members_dwPmNs4]

I have the same problem. Is there a solution for this...??

[SanHorvers]

Hi, also have the distant focus problem at 1x en 2x.

What solved the issue?

Thank you

[TerminatorOWNZ]

Copying my recent message regarding the same issue for my S20 Ultra from a similar topic here, for the visibility https://eu.community.samsung.com/t5/galaxy-s20-series/s20-ultra-camera-focus-issues/td-p/4163024#.Y0...

Hey there, keeping this thread alive, as I'm having the same main camera focusing issue. Adding my two cents on top.

I was reluctant to update to android 12 and One UI 4 for almost ten months and gave it up about three weeks ago. Since then, the main camera module has been 50/50 able to focus on objects that are far than one or two meters away. In other words, it is totally unreliable at this point. Can I have an answer if this is addressed to an engineering/developers team, and should I hope to receive the fix one day?

 The Samsung phone is the heart of the whole ecosystem that consists of numerous devices (Galaxy Tab s7, watch 4 classic, galaxy watch, galaxy watch active 2, and galaxy s20 ultra). I can't believe that the lifespan of the flagship phone that I bought  Nov 26, 2020, can be so short - less than two years. 

My wife has been using (is using) the iPhone 12 pro max (+whole ecosystem) for the same period of time and frankly speaking, with every update, the iPhone is just getting more refined. I would really love to have such an attitude for the customers from the Samsung side.

Adding a few recent samples. The first one is a quick snap with the main camera (x1), the second one after realizing that it's out of focus and after giving a slight nudge:

quick snap with main cameraanother one after light nudge 😞