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S10 update issues -August 2019

(Topic created on: 21-08-2019 12:22 AM)
3863 Views
Shax
Apprentice
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Hello,
My s10 got software update on 17th August and it has:

 

security patch level 1st aug 2019.
cuurent version: G973FXXS3ASH1/G973FOXM3ASG8/G973FXXU3ASG8

 
Since this update the fast charging has stopped, i have two genuine chargers which i use, one near my bed and one on my desk... since the update neither chargeR works for fast charging, both chargers charge the phone really slowly and s10 pops up a message to say check cable.
 
What are the chances of 2 working chargers used for fast charging all of a sudden unable to perform fast charging.
 
Fyi - i have fast charging enabled
I have powered off the phone and tried charging with phone switched off and it still takes ages.
 
This happend after the update on 17th aug 2019 for me...
 
This is annoying...


Please provide new update or advise how to roll back.

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1 Solution


Accepted Solutions
Solution
Shax
Apprentice
Options

Issue resolved - 

 

2 sets of fast charging plug and cable, 

 

cable on one set went dodgy and the plug on the other set went dodgy. After mixing and testing i figured this and fast charging is now working as normal

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3 REPLIES 3
reikar
Pioneer
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Working OK on my S10E (Exynos)
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Shax
Apprentice
Options
My model is S10 SM-G973F
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Solution
Shax
Apprentice
Options

Issue resolved - 

 

2 sets of fast charging plug and cable, 

 

cable on one set went dodgy and the plug on the other set went dodgy. After mixing and testing i figured this and fast charging is now working as normal