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Ringtone automatically goes low

(Topic created on: 11-01-2023 07:23 PM)
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Tony-h94
Explorer
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Hi, I have started to notice over the last few weeks that my ringtone volume somehow goes to its lowest setting automatically whenever it decides to. I haven't yet noticed if this happens after a trigger I.e connect to Bluetooth or after a call etc. 

This is getting annoying now as I am missing calls due to not hearing the ringtone. 

Has anybody got any solutions to this? 

Thanks in advance 
15 REPLIES 15
Volume Down
First Poster
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Mine does exactly the when it's connected to the car Bluetooth. I've missed so many calls, very frustrating. I've searched high and low for a solution to no avail. It started several months ago, I assume after an update. Please Help.

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C_Eng
First Poster
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I have analyzed this issue for years now with each upgraded phone. The ringer volume (S10 to S23 models) will go to near zero if the phone is connected to Bluetooth in a vehicle (either my personal vehicle or in a rental car) and I receive a call while it is connected. This requires me to manually raise the ringer volume under settings whenever I exit the vehicle., if I received a call while I was in the vehicle. This has happened now with each of my Galaxy phones for a number of years. I'm sure this is the same problem that others have experienced but just haven't understood. I have not found any answers to this issue online.

66LUX
Student
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Not just connected to a vehicle. Mine is always connected to my Shokz headset (and my Samsung watch) when it occurs.

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Rat567
First Poster
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What was the resolution? I am having same issue on S22. Everytime I change the volume it ring fine for one call and second onwards it goes silent
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Tony-h94
Explorer
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Still not found an issue, sadly. Very frustrating that this happens
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ScoobyDude
First Poster
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Have noticed this recently on my S23 Plus but only in messaging apps, i.e. WhatsApp and Telegram. Volume for standard calls is fine.

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