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Poor sound quality S21 Series

(Topic created on: 28-04-2021 04:19 PM)
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Quaid87
Apprentice
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I upgraded recently from the S20 5G to the S21+ 5G and I noticed the audio volume in all apps is distinctly lower than the S20 5G even on maximum volume. I rang my provider and they said they thought I had a faulty unit.

I exchanged it for the S21 Ultra 5G and it's the same. Is the audio volume level just lower on the S21 series or am I doing something wrong? I don't mind it being a *tad* lower, but it's around -12dB lower which is massive. 

My wife has the S20 FE and her volume is much louder and also much clearer.

As far as I'm aware my settings are exactly the same on the device as they were on my S20 5G but I'm kinda hoping I'm doing something wrong or there's a setting I need to tinker with because frankly I'm really disappointed that upgrading and spending more money has apparently gotten me a considerably worse device.

I've had to install a volume amplifier app just to get the level to be even remotely close to my old device.

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11 REPLIES 11
TLee
First Poster
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I have same problem.  I upgraded from s9 plus, which was significantly louder than the s21 plus.  Any recommendation on the volume booster app?  

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TLee
First Poster
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This did not work for me.

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