Pictures on Chat Messages disappearing

[Members_ByopXNz]

Hi,

I have noticed that some pictures have disappeared from my Samsung "chat messages".

It is not the oldest or newest so quite random.

I have "cleared cache" on the app and restarted the phone, so now I am out of ideas.

Can anyone help please.

[Fiona26]

If clearing cache has not worked, you could clear the messages app data. Every time I have cleared data I have never lost my texts. They come back in after a few seconds of opening the app. Please don't hate me if your ones don't.

[Members_ByopXNz]

Hi,

Thank you for the suggestion, but it does sound a little risky.

[Pugs1957]

Backup your data with Smart Switch if that concerns you.

[Members_ByopXNz]

Thank you for your reply. I would like to know if I can restore missing photos and how ?