24-08-2020 07:07 PM
I updated my Galaxy S9 this past Friday after the last update disconnected my LTE service. I used the ##72786# method and updated my profile and service returned. Now, since yesterday (Sunday), I have not been able to connect to LTE. I have tried the same methods above and wiped my cache partition but I can't connect to LTE. This is so frustrating especially after getting it fixed only for it to turn off again 2 days later. Does anyone have any suggestions or know anything about the situation?
25-08-2020 05:24 AM
Just as an initial process of elimination can you try your sim card in another phone and another sim card in your phone.
Also does this happen everywhere ?
A Samsung Experience Store or Samsung Service Centre can help too via a diagnostic.
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Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
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31-08-2020 02:47 PM
My SIM card is fine. It happens everywhere and the LTE towers around are fine. They released an update that fixed this same issue for 2 days and now it's happening again. Many other S9 users on Boost/Sprint report the same issue.
24-12-2020 01:06 PM
Was your problem fixed ??
I am having the same problem.
17-03-2021 05:05 PM
did you try to force your network to LTE Only. Using SIM1 As mobile data connection. install this app for free https://play.google.com/store/apps/details?id=com.teknokia.force4glteonly
if you dislike ads you can install pro version here https://play.google.com/store/apps/details?id=com.teknokia.force4glteonlypro.
Hopefully usefull