New phone number

[Tracey1810]

I got a new phone number with giff gaff ,it wont,let me make calls,texts or internet,when i go to make a call it says not registered on this network,can you help please?

[xSteveuk]

Try going settings connections mobile networks

[dyllan22070]

You have to wait about 24hrs for the simcard to configure with your device same happens to me when I get a new number with O2

[Tracey1810]

Thankyou xxx

[coll54]

Turn phone off, wait 5 minutes then turn back on

[Tracey1810]

Will give it a go thankyou

[Tracey1810]

Tried that didn,t work

[Joeeye]

Did you register your new SIM card with giffgaff? Any new SIM card with them needs to be registered with the account you intend to use it for. The card has an activation code which you use to register it online.

[Tracey1810]

Yes I have

[Tracey1810]

I'm glad that I have got wifi in my house Joey,I have been with giffgaff for years and it has taken up to 24hours to work roll on tomorrow lol xxx 😀