My S10+ Plus over heating 10 minutes uses

[dryusufbal]

i have just bought 3 days ago new s10+ but it is heating only i run instagram or chrome web page. i dont use game. only 3dh app, whatsup, bank,herewego,opera,spotify twitter shazam only. i used powersave mode. and i use 10 minute is overheaed back and right left side metal. İ restart phone then it start normaly but i have hand ons use 10minute it will get overheated.

can you help me please

[BandOfBrothers]

@dryusufbal 

That's not good @dryusufbal 

Do you have a case on it ?

If not then as it's so new then I'd suggest to look at contacting whoever supplied the phone to you and ask for a brand new replacement.

Hopefully you have a cooling off period to do this.

[StellarTraveler]

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@dryusufbal wrote:

i have just bought 3 days ago new s10+ but it is heating only i run instagram or chrome web page. i dont use game. only 3dh app, whatsup, bank,herewego,opera,spotify twitter shazam only. i used powersave mode. and i use 10 minute is overheaed back and right left side metal. İ restart phone then it start normaly but i have hand ons use 10minute it will get overheated.

can you help me please

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I agree with bandofbrothers reply. No acceptable reason the tele should do that in 10 mins, unless it was charging.

[StellarTraveler]

AND Welcome to your community here.

[dryusufbal · Accepted solution]

it is so weird. i just unload bixby vision app : picture link, and restart it gone and cooler now. i dont understnt it is optimized for galaxy s10+?? i chech on cpu-z it heat is 32 celcius.